Table notes - Family support services

Glossaries, Table notes and Resources

Table notes

Table notes refers to footnotes relating to changes or breaks in time series reporting, and only where the break has affected the total number of children/instances being counted.

July 2023 – From July 2023, Child Safety changed its referral behaviour with respect to Family and Child Connect (FaCC) services. In order to reduce duplication, where Child Safety has already completed a thorough assessment of the family’s needs, a referral to FaCC is not required.

Impact on performance figures:  Changed (decreased) scope of referrals to Family and Child Connect services.

July 2023 – During 2023-24, seven Intensive Family Support services relinquished funding across the state. A period of time was required to establish new service providers resulting in considerable disruption to service delivery and reduction in the number of families services could engage.

Impact on performance figures:  Changed (decreased) scope of referrals to Intensive Family Support services.

January 2018 — An additional Intensive Family Support service opened in Bundaberg in the Maryborough/Bundaberg catchment.

Impact on performance figures: Changed (increased) scope of enquiries received by, and referrals to, the department from Family and Child Connect, Intensive Family Support services and Aboriginal and Torres Strait Islander Family Wellbeing services.

October 2017 — Eleven more Intensive Family Support services opened across nine catchments in Queensland. These catchments were Cairns, Townsville, Mackay, Maryborough/Bundaberg, Rockhampton/Gladstone/Emerald, Brisbane North, Brisbane South, Brisbane South West and Moreton Bay.

April 2017 — The Mount Isa and Gulf Family and Child Connect and Intensive Family Support services commenced operation. The new family support services in this catchment have been integrated with new domestic and family violence services, providing wrap around services for vulnerable families impacted by domestic and family violence.

View the family support service data.